So You've Finished Your CRM Implementation. Now the Work Begins...
Submitted by Stephen Rockwell on Mon, 10/09/2017 - 19:33
Congratulations on completing your CRM implementation! For all the work you've done to date, I have some perhaps sobering news: The work is just beginning. Such a statement may seem a bit daunting given all the work that you and your organization have done to date. You had to sift through the myriad of options and balance the interests of different stakeholders to select a new system. You implemented the new system migrating the constituent data, trained your staff on how to use the new system, and sent your first communications from the system.