Applicants must have extensive ID/DD (intellectually disabled/developmentally disabled) residential and supervisory experience. Applicants must include a cover letter with their salary requirements and resume with their salary history and immediate supervisor contact information:
Position: Director of Residential Operations (Intermediate Care Facility that serves female residents)
Primary Function:
This position is the operating manager of the residential programs licensed in Pennsylvania under ICF (intermediate care facility) and 6400 regulations. This individual supervises the Residential Supervisors and overall service delivery to residents.
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Immediate Supervisor: Administrator, Divine Providence Village
Education: Minimum, Bachelor's Degree in Human Services Field; Masters Degree preferred
Experience:
Five (5) years experience in Human Services field plus five years progressive management experience.
Physical Demands:
Professional appearance, high degree of visibility and use of communication skills; ability to alter working hours as needed.
Duties and Responsibilities (Other duties may be assigned as needed):
Manages the total operation of the residential programs.
Demonstrates an ability to prioritize' responsibilities with evidence of appropriate planning and time management.
Responsible for interfacing with other departments as they pertain to the functions of Divine Providence Village.
Maintains a safe, clean, comfortable and therapeutic environment for residents.
Ensure appropriate maintenance of residential areas, adhering to building routines and health/safety standards.
Provide written evaluation of staff according to agency policies and procedures.
Develop and approve job descriptions for all parties within the residential division.
Identifies recruitment needs and establishes position requirements per Divine Providence Village and regulatory requirements.
Assists in developing plans of correction regarding licensure, certification and other approval provisionals.
Maintain compliance with all licensure, certification and other standards.
Conducts regular staff meetings.
Performs related work as requested.
Quantity of Work:
Demonstrates a consistent level of performance.
Strives to maintain a steady level of productivity and provides a consistent effort.
Demonstrates the ability to adapt to changes in workload.
Knowledge of Job:
Consistently demonstrates the ability to maintain quality assurance standards and promote organizational and departmental goals and objectives in, accordance with Divine Providence Village policies and procedures.
Regularly attends staff meetings, unit meetings, in-service and continuing education programs; attends all required in-service sessions yearly.
Demonstrates a thorough knowledge and adherence to all policies and procedures.
Demonstrates current knowledge of Department of Public Welfare 6400 standards, Department of Public Welfare ICF/MR regulations, Department of Health and other applicable standards.
Maintains current knowledge of Life Safety Code requirements.
Judgment and Decision Making:
Conducts investigations as directed.
Regularly encourages feedback from staff and other staff members regarding perception of all new rules and regulations; utilizes' feedback to improve practices.
Demonstrates an ability to independently solve problems in a creative manner.
Conducts evaluations of incidents as required.
Always consults with and advises administrative personnel of situations requiring follow up or specific attention.
Relationships with Others:
Meets with families and consumers when necessary to discuss services and expectations.
Demonstrates warmth, understanding and responsiveness to clients and their needs.
Works with the other members of the Management Team to maximize overall efficient and effective operations.
Continually works with supportive staff members in creating an amiable atmosphere in the unit; counsels and encourages supportive staff to work as a team in monitoring quality of care.'
Always communicates changes in policies and procedures to staff.
Professionally collaborates with all staff members to facilitate coordinated department changes.
Respects at all times the confidentiality of client records and uses complete discretion when discussing client information.
Demonstrates the ability to relate well to all levels of staff; enjoys working and interacting with people.
Meets with families and consumers when necessary to discuss services and expectations.
Demonstrates effective communication skills.
Demonstrates excellent written and oral communication skills.
Initiative:
Performs all duties in an independent manner, with little or no need for direct supervision.
Consistently recognizes problems and recommends solutions; assumes responsibility as required.
Regularly identifies and studies problems and assists in finding a solution; assists with studies related to improvement of specialized areas.
Seeks information necessary for the accurate completion of job duties; uses reference materials to ensure accuracy.
Demonstrates an ability to adapt to changes in facility functions and management styles.
Performs all duties in an independent manner with little or no need for direct supervision.
Attendance and Reliability:
Never abuses or takes advantage of sick time or personal days off.
Always provides proper notification and advance notice for absence or tardiness.
Always reports for duty on time as scheduled.
Consistently completes all work assignments as directed.
Demonstrates responsibility through responsiveness to others and competent follow up on matters requiring additional attention; contacts appropriate personnel, as required, to ensure continuity.
Always observes safety and health hazards.
Always completes documentation and paperwork in a timely manner.
Consistently performs and completes assignments; provides follow through on assignments while providing consistent quality and quantity of work.
Demonstrates reliability in the conscientious and complete manner in which work assignments are performed.
Takes corrective action to prevent recurring absences.
Serves as a role model with time use.
Adjusts personal schedule to meet needs and requirements of position.
Demonstrates reliability and dependability.
Leadership:
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Chairs work task oriented groups as needed to develop goals and implement strategies.
Maintain a pro active attitude.
Maintains active communication with supervisory individuals on standards and current issues.
Managerial Self Development:
Provide staff training and general information meetings.
Evaluates the work of each direct subordinate within the programs periodically and discusses with employee to promote personal growth.
Serves as a resource to staff members regarding concerns and issues in personal areas of expertise.
Managerial Skills - Planning:
Regularly keeps staff updated on any changes in policy development and changes in mission statement.
Consistently demonstrates an ability to anticipate future needed changes of problem areas and implement effective action.
Implements changes in standards, policies and practices.
Establish effective communication mechanisms to disseminate necessary operational practices.
Identifies plant development needs as they relate to program implementation.
Participates in all major policy development.
Managerial Skills - Implementing:
Demonstrates the ability to be cost conscious and initiates and monitors a fiscal plan within budget parameters.
Approve spending for materials and supplies up to approved limits.
Manages departmental purchasing.
Demonstrates the ability to be cost conscious.
Conducts personal evaluation of compliance with standards.
Assists in the licensure and certification survey.
Develops new goals, ideas and implementation strategies for program development.
Develops corrective plans to meet agency and surveyor recommendations and deficiencies.
The above statement reflects the general duties considered necessary to describe the principal functions of the job. This shall not be considered as a detailed description on all the work requirements that may be inherent in the position.
Divine Providence Village
Attn: Recruiter
686 Old Marple Road
Springfield, PA 19064
HR-DPV@chs-adphila.org
Fax: 215-412-5819
EOE
- Location: Springfield, PA
- This is at a non-profit organization.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
