Position Announcement
Operations & Communications Coordinator
Duties and Responsibilities
Plan, manage and coordinate the administrative, technical, and basic communications functions of the organization, working closely with, and in support of, SOWN's leadership. Able to work on special projects as needed.
Operations
Human Resources: collect staff timesheets, run payroll with ADP, track and calculate employee leave hours and benefits, maintain personnel files
Accounts Payable: prepare bills for payment using Quickbooks, maintain AP files
Facilities: oversee office space and parking area, act as point person for landlord
Office supplies: monitor and replenish as necessary
Technology: oversee computer network and telephone system, troubleshoot issues and answer staff questions; act as point person for external IT company; maintain two databases (fundraising and client), including troubleshooting and staff training
Communications
External:
- Prepare fundraising appeals (mail merge & mass mailings, and/or mass emails)
- Receive individual donations: enter in database, prepare thank you letters for signature and mail once signed
- Support grant writing process: monitor Development team's process, prepare and package supporting documents, ensure proper and timely delivery, record status in spreadsheet
- Assist in drafting and distribution of public relations, marketing and fundraising materials such as e-newsletters, posters, flyers, website updates, etc.
Internal:
- Maintain Operations and Development calendar
- Disseminate agency-wide announcements to staff and Board, including administration policies
Other Duties as Assigned, including providing support to the Deputy Director, Executive Director, and the Board of Directors, and representing SOWN at specified public meetings and events.
Skills and Knowledge
Proficiency in handling office systems, computers, software and databases. Must demonstrate proficiency of higher-level MS Office 2007 functions (Word, Excel, Outlook, Publisher, PowerPoint) such as Excel graphs/charts, Excel formulas, and mail merge. Basic knowledge of Quickbooks or similar accounting software and mass emailing services (e.g., Constant Contact).
Strong organizational and planning skills with ability to set priorities effectively
Excellent problem solving abilities
Multi-tasking, ability to meet deadlines, work under pressure and flexibility essential
Excellent written and verbal communication skills
Excellent interpersonal skills with the ability to relate effectively at all levels, both internally and externally
Initiative, sound judgment and ability to work independently and with a team
Ability to maintain confidentiality
Some knowledge of marketing/public relations techniques strategies for a non-profit organization
Some knowledge of accounting principles and practice related to accounts payable helpful
Some knowledge of graphic design helpful
Ability to lift 20-25 lbs. (e.g., supply boxes, refill of office items such as water jugs)
Education and Experience
Bachelor's degree required plus three years of office operations experience. Must have experience working in a non-profit social service agency or a similar type organization.
SOWN offers a competitive salary and benefits package. This position is full time, 40 hours/week.
Submit resumes by Monday, June 4, 2012.
- Location: Philadelphia
- This is at a non-profit organization.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.